📋 1. Information We Collect
HSB Inventory POS collects account registration details, company information, subscription records, transaction activity, inventory records, device parameters, and support communications required to operate the platform.
When shop staff utilize offline features, transaction records are safely cached on local devices and synchronized to cloud infrastructure as soon as internet connectivity becomes available.
⚡ 2. How We Use Information
We process collected store data solely for operational and administrative purposes, including:
- Delivering core point-of-sale, stock tracking, audit trail, and PDF report generation.
- Processing subscription renewals, billing receipts, and store account administration.
- Monitoring platform stability, preventing fraudulent voids, and resolving software issues.
- Responding to support requests, security incidents, and regulatory obligations.
🤝 3. Sharing of Data
HSB Inventory POS does not sell customer data. Information may be disclosed to cloud hosting partners, payment processing services, or authorized implementation technicians only when necessary to process transactions, enforce system agreements, or comply with Philippine legal mandates.
⏳ 4. Data Retention
We retain business and account records for as long as a store account remains active and for a reasonable period thereafter to comply with statutory accounting, tax documentation, audit trail, and dispute-resolution obligations.
🔒 5. Security Measures
We employ administrative, technical, and physical safeguards—including encrypted transport protocols, restricted database access, and session integrity checks—to protect stored credentials and synchronized inventory data.
🔑 6. Customer Responsibilities
Shop owners are responsible for maintaining strong account credentials, restricting unauthorized physical device access, assigning appropriate cashier vs. manager permissions, and ensuring staff adhere to store security policies.
🙋♂️ 7. Your Choices and Requests
Customers may request access to their store records, correction of inaccurate data, or account closure subject to legal retention obligations.
Need privacy assistance?
Submit privacy inquiries or data requests directly to our support desk.
Visit Support Center →
🔄 8. Policy Updates
This policy may be revised periodically to reflect system updates or statutory requirements. Material updates will be published directly to this page with an updated effective date.